Shipping policy

Shipping & Delivery Policy

Order Processing

All orders are processed within 2 business days, excluding weekends and public holidays.

You will receive an order confirmation email after your purchase is completed.

Shipping Methods & Carriers

Shipping costs are automatically calculated and displayed at checkout.

We ship worldwide using trusted international carriers, including:

  • UPS

  • DHL

  • FedEx

Carrier selection depends on destination, package size, and availability.

Delivery Time

Delivery times vary depending on:

  • The destination country

  • The selected shipping method

  • Customs processing (for international orders)

Estimated delivery times are shown at checkout and confirmed by email after shipment.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive an email containing:

  • Shipping confirmation

  • Tracking number

  • Carrier details

Please note that tracking information may take up to 48 hours to become active after shipment.

Delivery Delays

Delivery delays may occasionally occur due to customs, weather, or carrier issues beyond our control.

If your order appears delayed, please contact us at
📧 dmitryspiros@gmail.com
and include your full name and order number so we can assist you.

Returns & Return Shipping

Return eligibility is governed by our Return & Refund Policy, available on our website.

If a return is approved:

  • The customer is responsible for return shipping costs

  • Shipping costs are non-refundable

  • Return shipping costs may be deducted from the refund amount

Returns must be sent to the physical return address provided after approval.